Privacy Policy

Home Privacy Policy  

By Edwards values your privacy and takes great care protecting the information you provide us.

PUBLIC RELATIONS

By Edwards will communicate with you about your order and the purchased product using email and potentially by phone. Account holders must provide a valid email address as well as accurate & actual information to By Edwards for this purpose.

By Edwards may also request feedback on your order, the shopping experience and the products offered via emails and surveys for the purpose of improving By Edwards product offering & overall shopping experience. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by emailing admin@byedwards.com.au

When you select to be an By Edwards subscriber, your personal information provided will be used to send you marketing or promotional information on occasions. You can stop the receiving of marketing information from By Edwards at anytime by using the unsubscribe function within the electronic marketing material or by changing the settings under you’re my account.

PERSONAL INFORMATION

When you create a By Edwards account, the personal information we collect may include & not limited to your:

-Name

-Email Address

-Delivery Address

- Telephone Number

- Mobile Number

- Date of Birth

 

The personal information we collect from you will be used in some or all of the following ways:

- Organise delivery of the products you have ordered

- Communicate delivery information

- Provide customer support

- Provide product information

-  Assist Aura by Edwards in product development

- To optimize the site and your shopping experience

 

To purchase products from the Website, you will need to first create an By Edwards account prior to making a purchase. 

As an account holder you are required to provide By Edwards with your accurate personal information including a valid email address.

To assist in preventing fraud we may require your proof of identification before releasing the order.

AMENDING PERSONAL INFORMATION

You can update your personal information anytime by accessing your account via the By Edwards website.  Use your unique name and password to login and amend your account details.

PERSONAL ACCOUNT SECURITY

If you create an account with By Edwards you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password.

Each time you use the password, you will be authorised to access and use the Website in accordance with these Terms & Conditions. This means that you are responsible for any products purchased using your account details.

You must notify By Edwards if at any time you believe someone has access to your password. 

SECURITY

We assure you that all information we collect will be safely and securely stored.

We protect your personal information by:

  • Using a secure server provider for your financial details.
  • Restricting access to personal information
  • Maintaining technology products to prevent unauthorised computer access
  • Securely destroying your personal information when it's no longer required for our records

Should you believe that your privacy has been breached by By Edwards, you can contact us via email admin@byedwards.com.au and all attempts will be made to resolve the matter.

CREDIT CARD INFORMATION

Credit card information collected for the purpose of payment of products at By Edwards will be stored securely.

Provision of credit card information as payment for the product/s constitutes an agreement for your purchase of the selected product/s.

You must not pay or attempt to pay for product/s using fraudulent credit card information.

PERSONAL INFORMATION

When you create a By Edwards account, the personal information we collect may include & not limited to your:

-Name

-Email Address

-Delivery Address

- Telephone Number

- Mobile Number

- Date of Birth

 

The personal information we collect from you will be used in some or all of the following ways:

- Organise delivery of the products you have ordered

- Communicate delivery information

- Provide customer support

- Provide product information

-  Assist By Edwards in product development

- To optimize the site and your shopping experience

 

To purchase products from the Website, you will need to first create an By Edwards account prior to making a purchase. 

As an account holder you are required to provide By Edwards with your accurate personal information including a valid email address.

To assist in preventing fraud we may require your proof of identification before releasing the order.

AMENDING PERSONAL INFORMATION

You can update your personal information anytime by accessing your account via the By Edwards website.  Use your unique name and password to login and amend your account details.

PERSONAL ACCOUNT SECURITY

If you create an account with By Edwards you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password.

Each time you use the password, you will be authorised to access and use the Website in accordance with these Terms & Conditions. This means that you are responsible for any products purchased using your account details.

You must notify By Edwards if at any time you believe someone has access to your password. 

SECURITY

We assure you that all information we collect will be safely and securely stored.

We protect your personal information by:

  • Using a secure server provider for your financial details.
  • Restricting access to personal information
  • Maintaining technology products to prevent unauthorised computer access
  • Securely destroying your personal information when it's no longer required for our records

Should you believe that your privacy has been breached by By Edwards, you can contact us via email admin@byedwards.com.au and all attempts will be made to resolve the matter.

CREDIT CARD INFORMATION

Credit card information collected for the purpose of payment of products at By Edwards will be stored securely.

Provision of credit card information as payment for the product/s constitutes an agreement for your purchase of the selected product/s.

You must not pay or attempt to pay for product/s using fraudulent credit card information.

ADDRESS & CONTACT DETAILS

Unit 1, 954 Stud Rd, Rowville, Victoria, 3178 Australia

Email: admin@byedwards.com.au

ABN: 68 729 337 409

Tel: 0405 656 275